Privacy Statement

WE TAKE THE PRIVACY OF PERSONAL DATA VERY SERIOUSLY AND CAREFULLY PROCESS YOUR PERSONAL DETAILS.

By using this site, you agree to our privacy and cookie policy.

Your personal data will never be sold and/or provided to third parties!

 

Tecforia www.tecforia.com

September 2019

 

Protection of personal data

We take the privacy of personal data very seriously.

Tecforia will not sell or provide your personal details to third parties.

We will process personal data only for the purpose for which it has been provided and in compliance with the General Data Protection Regulation (GDPR) and the Dutch Telecommunication Act.

 

About us

Tecforia has the following website: tecforia.com

Our details are:

Tecforia
Roek 14
5508 KE Veldhoven
The Netherlands

Dutch Chamber of Commerce number (KvK): 75834596

What data do we collect?

You will be asked to fill in your details when you subscribe to our newsletter, when you have requested a download, when you have applied for an online consultancy session and/or training, when you have filled in the contact form, when you have made a purchase, or when you have done other requests for one of our products and/or services. We only process the data you provide us. This could be one of the following:

  • First name and surname
  • Email address
  • Phone number
  • Website
  • Company name
  • Address and house number
  • Postcode and city
  • (Dutch) Chamber of Commerce number
  • IP address
  • VAT number (Dutch btw-nummer)
  • Bank account number
  • BIC code
  • Name on given bank account
  • Country
  • Company website
  • Project details that we will discuss during the online consultancy session, consisting of the following:
    • Company name of your client
    • Your client’s website
    • The topic that you are presenting in your media
    • The type of media you are creating
    • Reference documents

 

For what purpose do we use personal data?

The personal data will be collected and saved for the following purposes:

  • We will use your first name and email address for sending commercial newsletters and retargeting for Facebook advertisements. We will only do this with the data we have received through downloading free documents and requesting online consultancy sessions and/or training. We do not use the data which we have received through our contact or quotation forms for this purpose.
  • Your first name, email address and phone number, which you fill in in the quotation form or the contact form, will be used to submit a quotation and/or respond to the contact request. We will save this personal data in ActiveCampaign and we will send you a one-time email to ask for your consent in compliance with the GDPR. When you do not give your permission, this data will be deleted at the end of every month. This is also indicated on the relevant forms.

Your data on one of our websites

When you are subscribed to our newsletter, have requested a download, have signed up for an online consultancy session and/or training, have filled in a contact form, or have made a purchase, and you do not want to receive any emails from us in the future, you can unsubscribe at any time by using the link at the bottom of the email or by contacting us. 

Your email address will immediately be removed from our files and will not be saved. 

Your personal data will be saved in our email system and this is done through the servers of ActiveCampaign.

ActiveCampaign’s servers are located in the United States. Your data can be transferred, saved and processed in the United States. The transfer of this data complies with the EU-U.S. Privacy Shield Framework. More information about the privacy policy of ActiveCampaign can be found here.

Furthermore, we share data that we have received through requesting a consultancy session and/or training, with Facebook to create specific advertising target groups. 

Online orders

We will use the data you have provided to process orders as quickly and as easy as possible. We will not sell and/or provide your data to third parties. Your data will only be provided to third parties in case they are involved in carrying out your order.  

When you make a payment in the webshop of tecforia.com, you will always be redirected for a transaction to the website of a so-called Payment Processor through a secured connection. Your payment details (credit card number, PayPal login or iDEAL data) will not be passed on to our servers and will also not be processed by tecforia.com. The only data we will save is the following:

  • First name and surname
  • To deliver your order to the right person
  • Address, postcode, city and country
  • We will use this address for the correct delivery of your order
  • Phone number
  • In case we want to inform you about your order or want to pass on any last-minute altered information for your consultancy session, we may also do this on certain moments by telephone.
  • Email address
  • With every order, you will receive from us a confirmation and invoice by email, as soon as we have received your order.
  • IP address
  • Your IP address will be saved when you place your order to identify misuse at payment.

If you start a transaction and this will not be completed, your transaction data (name, address, email and IP) will be removed from our server at the end of the month.

 

 Orders

We will use the data you have provided to process orders as quickly and as easy as possible. We will not sell and/or provide your data to third parties. Your data will only be provided to third parties in case they are involved in carrying out your order. 

An order is always placed through an order form on the website. The orders will be invoiced from our accounting programme Jortt. You will receive the invoice by email. The only data we will save is the following:

  • First name and surname
  • Address, postcode, city and country
  • We will use this address for the correct delivery of your order
  • Phone number
  • In case we want to inform you about your order or want to pass on any last-minute altered information about your online consultancy session, we may also do this on certain moments by telephone.
  • Email address
  • With every order, you receive from us a confirmation and invoice by email, as soon as we have received your order.
  • Bank account number
  • BIC code of the bank
  • Name on given bank account
  • IP address

In case you start a transaction and this will not be completed, your transaction data (name, address, email and IP) will be removed from our server at the end of the month.

Protection of personal data

We have taken appropriate technical measures to protect personal data against loss or other forms of unlawful processing. These measures, including SSL certificate encryption and two-factor authentication, will ensure a level of security that matches the kind of data we will process. 

Cookies

A cookie is a small file that is sent by our website to your browser and which is placed on the device you use to visit our website. The information that is stored in the cookie can be sent back to our website when you revisit the website. More information about cookies can be found on the (Dutch) website of ConsuWijzer.

Cookies will be used for the best possible operation of this website and to align the content of advertisements to your preferences. 

Facebook advertisement cookies

With your permission, to make advertising available, we will use cookies by Facebook (Facebook Custom Audience, Facebook Impressions, Facebook Connect and Facebook Pixel). These cookies will make sure that the displayed advertisements are relevant to you.

More information about cookies by Facebook can be found here.

Tracking cookies

With your permission, we will use site tracking by ActiveCampaign. Site tracking will place a cookie that keeps track of which pages you visit on our website. By doing so, we can adjust our marketing, services and advertising to better suit your interests. More information about site tracking can be found here.

Upviral cookies

With your permission, we will use cookies by Upviral. Upviral will place a cookie which keeps track of how many points you have scored, so you can receive your extra gift as soon as you have met the conditions. By doing so, we can adjust our marketing, services and advertising to better suit your interests. More information about Upviral can be found here.

Google Analytics

Also our statistics package, Google Analytics, will place cookies. We like to know how our visitors use the website and how many people visit our website every month, so we can optimize the use of the website. Of course, we do not want you to be followed without your consent, however we want to offer you the best possible service and for that we need good statistics. With Google Analytics the information will be depersonalised as much as possible. Your IP address expressly will not be used. So, it is not possible to retrace you personally. More information about the policy of Google Analytics can be found here.

To turn off and delete

Do you want to turn off or delete the cookies? You can do this by changing your browser’s cookie settings. If necessary, use the help option in your browser to find out how this is done. 

Things you can always do:

  • Automatically turn off ‘third-party cookies’ in your browser. The modern browsers (Chrome and Firefox) offer many options for this.
  • Specify in your browser settings that you do not want to be tracked.
  • You can always delete the placed cookies from your browser and, optionally, you can also block them for each domain.

On the website Your Online Choices, you can find more information about how to disable cookies. 

Do you have any more questions about our cookies? Please contact us.

Social Media

We want to make it as easy as possible for you to share the content of our website on Social Media. Among other things, you can do this by using the Social Media (share) buttons.

We have placed buttons from the following Social Media platforms. Read the privacy statements of the respective Social Media platforms to learn how they deal with privacy. You can find the various privacy statements here:

Links

On our website, you will find links to external websites. By clicking on a link, you will be redirected to a website outside tecforia.com. These external websites may use cookies. We refer you to the cookie and privacy statement of the website in question.

Retaining your data

We will retain your personal data for as long as necessary for the purpose for which we have received it. When you unsubscribe from our emails, your personal details will be removed from the system by the end of the month concerned at the latest.

We retain the data in our accounting and Customer Relationship Management (CRM) systems for at least 7 years, to comply with, among other things, all our statutory obligations. This data will be deleted by us within 1 year after the expiration of this obligation.

The above-mentioned term is valid, on the condition that we have no further statutory obligations to retain the data any longer and/or need to keep it available. In certain cases, we may continue to process your data if we need to do so to comply with a statutory obligation.

Rights

You always have the right to withdraw your consent for processing your personal data, after which we will no longer process your details. Withdrawing this consent will not affect the legitimacy of our data statement based on your consent which occurred before this withdrawal.

You also have the right to access your personal data and the right to correct your personal data. If you want to know which personal details we process, you can file a written request for inspection.

In case your data is incorrect, incomplete or irrelevant, you can request us in writing to change or supplement your personal details.

Furthermore, you have the right to demand that your personal data be erased, a right to restrict the processing, and a right to object to the processing. In addition, you have the right to data portability, i.e. your right to retrieve your personal details, allowing you to forward them to another party. For this, you can file a written request.

We will deal with your request within 4 weeks. ‘In writing’ also means by email. You can email your request by using the following email address:  info@tecforia.com.

Amendments

We reserve the right to change our privacy statement at any time.

The alterations become effective on the proclaimed date of commencement.